Integris Credit Union – Vice President, Member Experience Search

Update: Search successfully completed, position has been filled!

With eight branches, five financial planning offices and five insurance offices, and 200 employees, Integris is the only full service local financial institution in North Central BC serving approximately 27,000 members. Integris’s current Annual Operating plan is driven by the credit union’s foundational pillars of Members, Staff, and Community, and its brand promise – From Here. All In. For You. Trusted advice and personalized solutions are front and centre in all that they do.

With a passion for going above and beyond to build full relationships with its members, Integris wants to achieve growth through a focused delivery of the Integris Experience. To drive this key initiative, a new Vice President, Member Experience (VP, Member Experience) role has been established. The VP, Member Experience will focus on the Integris Experience across all channels and business lines and ensure there’s an engagement-focused approach to connecting with and enhancing service to members. The position offers a broad scope of responsibility and will appeal to candidates who have experience leading a multi-disciplinary team with an operations/marketing component and who want to have impact.